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What Can Restaurants Learn from Hotels When it Comes to Guest Loyalty
It’s no secret restaurants shifted towards online ordering and delivery models. The boom was bound to happen, but the pandemic kicked things into high gear. Prior to the pandemic, delivery had been growing 20% year over year, and big players like Grubhub, Uber Eats...
4 Ways to Stay Efficient with Restaurant Labor Management
This article looks at practical ways in which a restaurant can take control of its labor planning and scheduling. The following tips can help you institute practices that ultimately lead to efficiencies in labor cost, reduced staff turnover, and better preparedness to...
Your POS is a Foundation for Growth
As restaurants & hotels navigate the current turbulence, it makes sense to look at the technology foundations the restaurant POS possesses and determine if it is positioned to help the business grow. Regardless of the particulars associated with the business...
Hotel Food & Beverage – A Competitive Advantage
Hotels have an opportunity to leverage food and beverage service as a competitive differentiator for an unusual Summer rush. One result of the COVID restrictions that have been in place in many regions is that many people have spent an unprecedented amount of time in...
Frontera Customer Spotlight
Operated by Norsan Restaurants, Frontera Mex-Mex Grill is a casual dining Mexican restaurant concept that has been serving metro-Atlanta families since 1987. Frontera prides itself on excellent food and “personal touch” service. Frontera operates eleven locations in...
Third-Party Delivery Order POS Integration
In a previous blog, we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In this article, we will focus on how restaurants can leverage food delivery...
Windows Update Deferral
How to ensure Windows Updates don't interrupt your operations. Windows Update Management for Squirrel POS. One of the conveniences of Microsoft Windows is that it keeps itself updated with the latest security patches and updates. However, this can cause significant...
Sanitization & Reassurance for Restaurants
As consumer confidence wavers, people look to restaurants as a beacon in the return to normalcy. Think back to all those birthdays, anniversaries, or a fun night out. The moments that matter often take place in restaurant dining rooms, pubs, hotel bars, or cafes. With...
Know Your Guests and What They Want
We've written before about the importance of loyalty programs to extend the guest experience outside your physical location. An essential component of designing a successful loyalty program is knowing who your guests are and what they prefer. While many already have a...
Restaurant Take-out Innovations
Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. We will also look at some general...
Contactless Payment for Restaurants
Contactless payment for restaurants is not a new technology. However, with the recent impact of COVID-19 and the focus on sanitary practices, more and more establishments in the US are realizing it's a necessary addition to their service models. Contactless payment is...
Virtual Kiosk Contactless Solution
What are Virtual Kiosks? Through a 100% touch n go order and payment platform, self-service virtual kiosks allow restaurants to process contactless payments and orders. Virtual kiosks are breaking ground in the contactless solutions market and are increasingly finding...