Careers

Join Our Growing Team

Squirrel Systems are hospitality technology pioneers shaped by our history yet driven to innovate. We believe in service and stand behind our purpose of enabling amazing guest experiences in restaurants, bars, hotels, resorts, casinos, sports facilities, and other places you’ll find food and beverage operations.

We are big thinkers; we can’t stay still. We are constantly challenging the status quo. This goes for our technology and ourselves. Learning and growth are at our core. We care deeply about each other and about each customer we connect with. We know that amidst the chaos, integrity goes a long way. We know that our customers have choice, and over and over again, we prove that we are the right partner for them.

Sound like a team you’d like to join? Then talk to us today about our career opportunities at Squirrel. We offer a comprehensive benefits package, including medical, dental, life insurance, vision, short term and long term disability, EAP, tuition reimbursement, training, paid time off, and more.

Please note that due to the volume of applications received, Squirrel is unable to respond to everyone and only short-listed candidates will be contacted. All resumes are kept on file for future consideration.

Check out the open positions below and thanks for your interest in a career at Squirrel Systems!

Direct Sales Representative

Locations: San Francisco CA, San Diego, New York City NY, Toronto ON, Chicago IL

Description

We are looking for a highly motivated and talented Direct Sales Representative to join our growing Sales Team based out of:

  • San Francisco, CA
  • San Diego, CA
  • New York City, NY
  • Toronto, ON
  • Chicago, IL 

The Account Manager will be responsible for generating new business development for an assigned territory.  The individual will also develop his or her revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.  Other duties include maintaining a thorough, up to date knowledge of new Squirrel products and services.  Integrity, vision, and passion are essential for this role.

This is a quota carrying position, so the successful candidate will be expected to consistently meet or exceed monthly sales targets and other key performance indicators. Compensation includes a base salary, and commissions on self-generated sales revenue.

Duties & Responsibilities

  • Responsible for selling products and services to small and medium sized independent restaurant operators
  • Ability to grow an extensive and qualified pipeline
  • Weekly and monthly reporting on sales forecasts
  • Coordinate and deliver dynamic web-based sales presentations and online product demonstrations
  • Prepare clear and effective written proposals and quotations (including hardware, software and services) for prospective and current customers
  • Opening new accounts and continuously updating customers on product changes
  • Proactively manage opportunities with existing and prospective customers through all stages of the sales cycle
  • Coordinate sales and support efforts with sales management, marketing, finance, and other departments as needed
  • Update all sales activity in the corporate CRM system and prepare reports as required by the Director of Sales
  • Create sales leads and initiate prospect calls.
  • Establish ongoing rapport with existing and potential customers.
  • Investigate and troubleshoot customer service issues.
  • Keeping up to date on new products, services, procedures and tools by attending training and departmental meetings.
  • Maintain code of ethics, integrity and passion at all times.
  • Other duties as required.

Qualifications

  • Strong Sales Experience with a background in hunting for new business
  • 2+ years outside business to business sales experience preferred
  • Very good knowledge of hospitality business process, ideally with restaurants
  • Strong interpersonal, leadership and organizational skills
  • Ability to develop strong relationships with customers (internal and external)
  • Effective communication and negotiating skills
  • Ability to write clearly and effectively; for example, in emails and price quotations
  • Strong attention to detail and time management
  • Post-secondary education in a related field

Closing Date: May 31, 2017

If you are interested in applying for this position, please send your resume and cover letter to careers@squirrelsystems.com.

Inside Sales Representative

Location: Burnaby, BC

Description

The Inside Sales team is growing again! We are looking for a highly motivated and talented Inside Sales Representative to join our growing Sales Team based out of our corporate head office.  Squirrel Systems is a leading Point of Sale Technology provider to the global hospitality industry.  If you are a proven sales performer in hospitality and technology sales and thrive in a dynamic, fast-paced environment, Squirrel may be right for you.

The Inside Sales Representative is responsible for selling hardware, software, and services associated with implementing new and upgraded systems or add-on components to existing customers and new prospects.

This is a quota carrying position, so the successful candidate will be expected to consistently meet or exceed monthly sales targets and other key performance indicators. Compensation includes a base salary and commissions on self-generated sales revenue.

Duties & Responsibilities

  • Custom software testing and certification
  • Assisting team with requirements gathering
  • Installing and training on released PS products such as Meal Plan Manager, Tip Calculator etc.
  • Working directly with Squirrel customers to collect information and feedback and provide training
  • Supporting PS released products and custom software
  • Assisting 3rd parties with integration projects and deploying Software Development Kits
  • Assisting sales teams with demos of PS products
  • Other duties as assigned.

Qualifications

  • Degree or diploma in technical discipline such as Computer Science/Engineering or equivalent
  • Experience with all released versions of Squirrel software
  • Ability to deal with and build a good rapport with customers
  • QA or software/hardware testing experience
  • Familiarity with SQL and Crystal Reports an asset
  • Solid judgement and decision-making capabilities
  • Demonstrated ability to follow through on all projects
  • Excellent written and verbal communication skills, as well as good organizational, problem solving and decision making skills
  • Ability to work in a team-oriented, collaborative environment.
  • Background in restaurant industry a bonus
  • Work with technical and non-technical internal and external persons
  • Strong initiative and ability to work with minimal supervision

Closing Date: May 31, 2017

If you are interested in applying for this position, please send your resume and cover letter to careers@squirrelsystems.com.

Intermediate Software Developer

Location: Burnaby, BC

Description

An exciting opportunity exists on the Software Development team!   We are looking for an amazing Intermediate Software Developer who thrives on challenges and has a passion for helping others to join our team.  Squirrel Systems is a leading Point of Sale Technology provider to the global hospitality industry.  If you are dedicated to providing outstanding customer service, Squirrel could be right for you.

The Intermediate Software Developer is responsible for the design, maintenance and coding of software within the Squirrel Point of sales system.

The Developer is also responsible for working on bugs and issues that are discovered by our clients by acting as a Tier 4 escalation point.  The Intermediate Software Developer leads the investigation into designs and bugs and provides constructive and meaningful feedback to the larger team with a quick turnaround.  Being on call for high criticality issues will be necessary.

The developer will be working with a larger team and under the mentorship of a Senior Software Developer.   The Intermediate Software Developer is expected to research and evaluate new technologies and tools, and champion useful methodologies.

Duties & Responsibilities

  • Work with senior team members on analysis and design documentation
  • Design and implement quality software by applying sounds development practices
  • Perform unit tests and integrate software components based on specifications
  • Participate in the review of requirements, design, code and QA test cases
  • Collaborate with QA, product management, documentation, marketing, support and implementation team
  • Act as Tier 3 support for customer related issues
  • Assist with client issues and bug escalations in a timely fashion
  • On call work maybe required based on a preset schedule.
  • Assist in mentoring of junior team members

Qualifications

  • Degree in Computer Science/Engineering or equivalent
  • Strong interpersonal and organizational skills
  • Self-directed and ability to work with others
  • Excellent written and interpersonal communication skills in the English language
  • 4+ years of experience with Visual C++(Mandatory), .Net C#(Mandatory), JavaScript, CSS, SQL, TCP-IP and XML,JSON.
  • 3+ years of experience with MS SQL 2008+
  • Experience programmatically reading and writing SQL Stored Procedures.
  • Experience with Microsoft tool sets and Cloud Platforms – Visual Studio 2015, Azure.
  • Experience with Java development tool sets – Eclipse, NetBeans
  • Experience with test driven development (NUnit)
  • Experience with Build and Configuration Management scripting.
  • Experience working in an Agile\Scrum development environment.
  • Knowledgeable of Microsoft operating systems , Windows 7,Windows 10.
  • Work with technical and non-technical internal and external personsrk for internationals shipments would be an asset

Closing Date: May 31, 2017

If you are interested in applying for this position, please send your resume and cover letter to careers@squirrelsystems.com.

Technical Writer/Documenter

Locations: Burnaby, BC

Description

We’re looking for a Technical Writer with a passion for writing accurate and engaging documentation to enable our customers to use our technology to its fullest potential and in turn provide amazing guest experiences. You have high standards and will push us to be better. You are content to work independently, but even happier when collaborating with a diverse team of developers, quality assurance, sales, marketing, and other stakeholders. You’re a problem solver who knows how to identify with your audience and has an affinity for writing in an easy to understand style.

Duties & Responsibilities

  • Write end-user instructional documentation for Squirrel products
  • Create technical documentation for internal and external users
  • Manage documentation priorities

What Your Bring

  • Demonstrated excellence in writing and editing
  • Excellent written and verbal communication skills
  • 1-2 years’ experience developing instructional or technical documents for different audiences
  • Experience writing in MadCap Flare or other authoring tools
  • Ability to organize, structure, and create content for web publishing
  • Comfortable handling multiple deadlines and self-prioritization of ad hoc requests
  • Experience in the software industry is an asset
  • Ability to create supplementary graphical content using Adobe Illustrator is an asset

Let us know why you want to work at Squirrel and why you would be a fit as our next Technical Writer. Submit your application to careers@squirrelsystems.com.

While we thank all applicants, only those candidates selected for an interview will be contacted.

Order Entry

Locations: Burnaby, BC

Description

We’re looking for an Order Entry Clerk with a passion for providing verification and input of orders to enable our customers to use our technology to its fullest potential and in turn provide amazing guest experiences. You have high standards and will push us to be better. You are content to work independently, but even happier when collaborating with a diverse team of accounting and sales professionals, and other stakeholders. You have an eye for details and have amazing organizational and people skills that enable you to resolve sales orders irregularities and approve inputted sales orders.

Duties & Responsibilities

  • View submitted orders from our on-line ordering system, review and input accurately into Sage accounting system
  • Communicate order issues with the Sales team and Resellers
  • Follow up with any required documents and forms for orders
  • Create credits
  • File orders, credits and other information as needed
  • Receptionist duties to cover lunch breaks

What Your Bring

  • Minimum one year admin experience
  • Solid understanding of the restaurant / hospitality industry
  • Experience in customer service
  • Strong data entry skills
  • Strong problem solving skills and detail oriented
  • Positive attitude
  • Team player who can work independently
  • Ability to multi-task prioritize and work efficiently

Let us know why you want to work at Squirrel and why you would be a fit as our next Order Entry Clerk. Submit your application to careers@squirrelsystems.com.

While we thank all applicants, only those candidates selected for an interview will be contacted.