Squirrel 11
The Ultimate in Flexibility and Power
For those seeking the power and flexibility of an on-premise POS, Squirrel 11 is the perfect choice. Ideal for complex hospitality environments, it combines self-hosting control with the convenience of cloud-based reporting and menu management.
COMPLETE HOSPITALITY SOLUTIONS
CHOICE LIKE NO OTHER
POS in the hands of every Server or Customer. For every service style.
Dedicated Order & Payment
Ideal for complex menus and large checks & seamless bill printing.
6.5” Handheld All-in-One Order & Pay
Perfect for low-to-medium menu complexity and smaller check sizes.
8” Tablet All-in-One Order & Pay
Handles complex menus and large checks with advanced POS functions for high-volume operations.
EFFICIENCY AT ITS BEST
Simplified Digital Ordering. How Your Guests Want.
Say goodbye to the hassle of managing multiple tablets and manual order entry. Say hello to less errors and happy guests.
Centralize all your digital orders directly into the POS. Manage your menus centrally and add new digital channels to grow your business.
MORE THAN JUST KITCHEN DISPLAY
Faster Ticket Times. Calmer Kitchen, Consistent Experience. Transform your kitchen by directing individual items to specific stations and synchronizing prep times so all items in an order are ready at the same time.
Load balancing distributes tasks evenly across stations to prevent bottlenecks and ensure smooth operations. Real-time kitchen data allow you to monitor performance and make data-driven decisions to optimize your kitchen.
ACTIONABLE DATA
Leverage real-time restaurant data to improve operations, reduce costs, and generate revenue.
Cloud-based Access: Get the insights you need anywhere, anytime, on any device.
Real-Time Reporting: Access up-to-the-minute data to make informed decisions and quickly address issues.
Insightful Analytics: Utilize sales data to identify trends, optimize menu offerings, and improve profitability.
Manage Staff Better: Understand how staff perform with server scorecards, sales data, and granular metrics.
BEST-OF-BREED INTEGRATIONS
At Squirrel, we’re proud of our partnerships. Our preferred partners provide key solutions that are tightly integrated with our POS and, in some cases, are sold & supported by Squirrel. Our Technology partners have helped us build bridges across the ecosystem.
The Squirrel 11 platform provides access via an SDK or SQL interface and has a wide array of tried and true integrations for Inventory Management, Labor, Payroll, Waitlist & Reservations, Gaming Interfaces, Property Management Systems, Payments, and Loyalty & Gift.
Why Squirrel 11?
Complete Self-Hosting Capabilities
Full Control: Manage your POS system on-premises for complete control over infrastructure and data.
Customizable: Configure the system to meet your unique needs, from menu configurations to system integrations.
Advanced Cloud Functionality
Powerful Reporting: Access advanced tools like Squirrel IQ for real-time insights and decision-making.
Hybrid Flexibility: Enjoy on-premise control of your POS and cloud based management and intelligence for a resilient solution.
Robust Integration Capabilities
Extensive Integrations: Seamlessly connect with an extensive range of hospitality systems, including over 25 PMS solutions, inventory management, and kitchen automation systems.
Scalable and Reliable: Designed to handle the complexities of large-scale operations, ensuring reliability and performance.
Seamless Integration
Best-of-Breed Ecosystem: Connect seamlessly with over 25+ PMS systems and 100+ partner integrations: from inventory management, reporting, to gift & loyalty.
Scalable and Reliable: Handle large-scale operations with ease, ensuring reliability and performance.
SQUIRREL 11 FEATURES
| Core POS Features | |
| Menu management
Add new menu items, 86 items, change copy or prices and update instantly.
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| Multiple menus
Schedule different menu and pricing for different periods such as lunch, dinner or happy hour.
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| Discounts & offers
Discount at the item or check level.
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| Integrated Payments
Seamlessly take orders and payment
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| Configurable receipt printing
Customizable order receipts and requisitions.
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| Tip handling
Pooled or individual tips
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| Tax handling
Price items tax inclusive or exclusive.
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| Multi-location Management
Centralized management of menu items, pricing, and descriptions for multiple sites.
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Add-on |
| Full service features | |
| Customizable revenue centers
Create different revenue centers for dining room, bar, takeout, curbside, delivery, etc.
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| Table management
Assign, track, transfer tables
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| Bar management
Serve guests with or without table numbers; transact faster with tax inclusive pricing, re-order rounds with one click.
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| Optimized tableside ordering
Take orders efficiently and accurately from all seats regardless of who orders first
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| Large party ordering
Manage large table orders with large check review
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| Take & fire orders tableside
Take and fire orders right from the table, or from the fixed terminal.
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| Multiple coursing options
Multiple ways to pace the meal with any number of courses.
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| Transfer guest checks
Easily transfer guests between tables, seats or revenue centers.
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| Order and pay at the table
Take orders and process payments on a single device table-side to increase staff efficiency.
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| Realtime insights for better decisions | |
| Online & mobile reporting
Available on any internet connected desktop or mobile device.
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| Robust sales reports
View sales trends, menu mix, sales by day or week.
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| Cover counts
Count guests in multiple ways to understand visitor trends.
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| Server sales performance
Server performance reports help motivate and drive sales.
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| Kitchen automation | Add-on |
| Item routing and load balancing
Automatically route order to station with most bandwidth.
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| Multiple display hardware options
Multiple graphical touch display, or all-one screens.
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| Real-time order status
Let guests know status of order through SMS messaging.
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| System wide redundancy
Built-in redudancy ensures if one item station goes down it can overflow to another station.
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| Digital ordering | Add-on |
| Online ordering (pickup/delivery)
Branded online ordering for pick-up or delivery orders.
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| QR code ordering and payment
Enable guests to self-servce using a QR Code to order and Pay.
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| Self-serve kiosk
Free standing or counter top kiosks to let your guests order and pay.
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| Digital room service
Allow guests to order room-service on their own device or a device provided in-room.
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| 3rd party delivery integrations
Integrations to the major delivery marketplaces eliminating multiple iPad stations and reducing errors.
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| Gift card | Add-on |
| Branded physical and e-gift card
Extend your brand with both physical and digital gift cards.
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| Balance portal
Allow guests and staff to see how much remains and is available on gift cards.
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| Best-of-Breed Integrations* | |
| Property management systems | Opera, Infor, Springer Miller, Maestro, Galaxy |
| Reservations & Waitlist | SevenRooms, QSR Automations |
| Payroll | ADP, HotSchedules, Maximum Control |
| Loyalty | DataCandy, Paytronix |
| Inventory | Restaurant 365, Optimum Control, Compeat, Food Trak, YellowDog, DataWorks |
| Labor & Scheduling | Kronos, ADP, HotSchedules |
| Online Ordering | xDine, OLO, Tacit maegan |
| Kiosk | xDine, Tacit maegan |
| RFID Roomkeys | Saflok |
| Gaming | Scientific Games, IGT |
| EasyCare Support | |
| 24/7 Online and Phone | |
| Self-Service Help Center | |
| Online Server training | |
| Hardware | |
| Squirrel Hospitality Grade Terminals | |
| iOS, Android, Windows tablets | |
| Unified order & pay devices | |
| Hosting Options | |
| On-Premise | |
| Virtual Machine | |
| System Redundancy |