How Restaurants Should Prioritize Technology Purchases

When a restaurant is considering technology purchases, it's crucial to prioritize investments based on the specific needs and goals of the business. Here's a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and...

How to Get and Manage Guest Feedback

Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. Here are some suggestions for restaurants to effectively acquire and manage guest feedback: ###...

Spotlight – “THE BAKEHOUSE IN DUNDARAVE” Recipe for Doing More with the Same Staff

Welcome to our Q&A Spotlight series, where we dive into real-world stories of restaurants finding success with Squirrel POS. We were excited to have Kate Billington, the co-owner of The BakeHouse in Dundarave, join us to share her experience with Squirrel Cloud...

How AI Can Increase Restaurant Efficiencies and Guest Satisfaction

Lately, Generative AI has been getting a significant amount of coverage in the media and has been at the center of some controversy in its application – the SAG/WGA labor disputes, for instance. Generative AI is a type of artificial intelligence designed to generate...

How Third-Party Reservation and Delivery Can Impact Your Restaurant Business

While third-party reservation and food delivery services offer convenience and increased visibility for restaurants, they also have several drawbacks. One significant drawback is the lack of control over the guest data. Here are some drawbacks of relying on...
How to Get and Manage Guest Feedback

How to Get and Manage Guest Feedback

Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. Here are some suggestions for restaurants to effectively acquire and manage guest feedback: ###...

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Haven Kitchen + Bar Spotlight

Haven Kitchen + Bar Spotlight

How Haven Found Success with Squirrel POS Welcome to our new Q&A Spotlight series, where we dive into real-world stories of full-service restaurants finding success with Squirrel POS. We were excited to have Hayley Ruscheinski, the owner-operator of Haven Kitchen...

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Do Guests Want a New Way to Order?

Do Guests Want a New Way to Order?

PART 1: CONVERSATIONAL ORDERING, WHAT IS IT & DOES IT HAVE A PLACE IN TABLE SERVICE? "Conversational ordering" in the hospitality business refers to a specific approach to taking food and beverage orders from customers more conversationally and engagingly. It has...

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10 Ways to Make Your Server’s Life Easier

10 Ways to Make Your Server’s Life Easier

A modern restaurant point of sale (POS) system can significantly improve the efficiency and workflow of a restaurant server, making their daily tasks much easier and more manageable. Here are some of the ways that a modern POS system can help: Streamlined Order Taking...

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Innovations In Table Service

Innovations In Table Service

Table service restaurants have been a cornerstone of the dining experience for many years. These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. While the basic...

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