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Customer Spotlight: Hard Bean Brunch Co.
Welcome back to our Q&A blog series, where we dive into real-world stories of full-service restaurants finding success with Squirrel POS. We were excited to have Heather Rhodes, CEO and Co-Owner of Hard Bean Brunch Co. Restaurant, join us to share her experience...
How AI Can Increase Restaurant Efficiencies and Guest Satisfaction
Lately, Generative AI has been getting a significant amount of coverage in the media and has been at the center of some controversy in its application – the SAG/WGA labor disputes, for instance. Generative AI is a type of artificial intelligence designed to generate...
How Restaurants Should Prioritize Technology Purchases
When a restaurant is considering technology purchases, it's crucial to prioritize investments based on the specific needs and goals of the business. Here's a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and...
How to Get and Manage Guest Feedback
Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. Here are some suggestions for restaurants to effectively acquire and manage guest feedback: ###...
Spotlight – “THE BAKEHOUSE IN DUNDARAVE” Recipe for Doing More with the Same Staff
Welcome to our Q&A Spotlight series, where we dive into real-world stories of restaurants finding success with Squirrel POS. We were excited to have Kate Billington, the co-owner of The BakeHouse in Dundarave, join us to share her experience with Squirrel Cloud...
How Third-Party Reservation and Delivery Can Impact Your Restaurant Business
While third-party reservation and food delivery services offer convenience and increased visibility for restaurants, they also have several drawbacks. One significant drawback is the lack of control over the guest data. Here are some drawbacks of relying on...
The Benefits of Mobile POS and Conversational Ordering for Table Service
Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. Here are some of the key advantages: Improved Efficiency: Mobility: Servers can...
Haven Kitchen + Bar Spotlight
How Haven Found Success with Squirrel POS Welcome to our new Q&A Spotlight series, where we dive into real-world stories of full-service restaurants finding success with Squirrel POS. We were excited to have Hayley Ruscheinski, the owner-operator of Haven Kitchen...
Do Guests Want a New Way to Order?
PART 1: CONVERSATIONAL ORDERING, WHAT IS IT & DOES IT HAVE A PLACE IN TABLE SERVICE? "Conversational ordering" in the hospitality business refers to a specific approach to taking food and beverage orders from customers more conversationally and engagingly. It has...
Restaurant Loyalty & Omnichannel Marketing Can Scale Your Business
Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. Omnichannel marketing is a common strategy in many industries, including retail, entertainment, and eCommerce. The restaurant...
Squirrel Systems expands Cloud POS Partner Ecosystem to support full-service restaurants at National Restaurant Association 2023.
Squirrel's Cloud POS for Full-Service Restaurants brings together Best-of-Breed Partners for a Superior Guest Experience and Operational Efficiency. Vancouver, BC, Canada — Squirrel Systems, a leading technology provider to the hospitality industry, is thrilled to...
Innovations In Table Service
Table service restaurants have been a cornerstone of the dining experience for many years. These establishments offer a higher level of service, often featuring waitstaff who take orders, serve food and drinks, and attend to the needs of guests. While the basic...