In today's competitive dining industry, maintaining profitability while keeping prices stable is a significant challenge for restaurateurs. High operating costs, fluctuating commodity prices, and the ever-evolving preferences of guests can all squeeze margins....

In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. Two such powerful tools are loyalty programs and reservation systems. When...

As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. In this article, we delve into the anticipated restaurant...

Lately, Generative AI has been getting a significant amount of coverage in the media and has been at the center of some controversy in its application – the SAG/WGA labor disputes, for instance. Generative AI is a type of artificial intelligence designed to generate...

When a restaurant is considering technology purchases, it's crucial to prioritize investments based on the specific needs and goals of the business. Here's a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and...

Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. Here are some suggestions for restaurants to effectively acquire and manage guest feedback: ###...

While third-party reservation and food delivery services offer convenience and increased visibility for restaurants, they also have several drawbacks. One significant drawback is the lack of control over the guest data. Here are some drawbacks of relying on...