Hotels have an opportunity to leverage food and beverage service as a competitive differentiator for an unusual Summer rush. One result of the COVID restrictions that have been in place in many regions is that many people have spent an unprecedented amount of time in...
In a previous blog, we discussed the growing customer trend towards restaurant take-out and delivery services, and its growing importance as a core revenue center for restaurant businesses. In this article, we will focus on how restaurants can leverage food delivery...
As consumer confidence wavers, people look to restaurants as a beacon in the return to normalcy. Think back to all those birthdays, anniversaries, or a fun night out. The moments that matter often take place in restaurant dining rooms, pubs, hotel bars, or cafes. With...
We've written before about the importance of loyalty programs to extend the guest experience outside your physical location. An essential component of designing a successful loyalty program is knowing who your guests are and what they prefer. While many already have a...
Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. We will also look at some general...
What are Virtual Kiosks? Through a 100% touch n go order and payment platform, self-service virtual kiosks allow restaurants to process contactless payments and orders. Virtual kiosks are breaking ground in the contactless solutions market and are increasingly finding...
Why build a restaurant loyalty program? Offering a loyalty program helps advance your business by strengthening existing relationships with patrons and encouraging more frequent visits from first-time or occasional diners. In an age, where the charm and excitement of...
Hospitality technology is an investment in your hotel’s ability to effectively overcome challenges, align more closely with its ideal vision, and maintain a competitive edge. Your hotel’s IT infrastructure is vital to the success of elevated guest experiences, high...
Hospitality Technology published its online delivery options, for example, as a potential revenue stream, especially during disruptions like the COVID-19 crisis. Hotel management system software will drive IT spend for hotels in 2020, but point of sale systems will...
With the lodging industry facing increasing competition, a rapid pace of technological change, and externalities beyond our control, such as the COVID-19 crisis, operators may overlook essential capabilities in their point of sale (POS) system, that allows them to...