Case Study: Superior Shores Gaming’s Return to Growth with Squirrel Cloud POS The global pandemic posed unprecedented challenges for businesses worldwide. Superior Shores Gaming Association, a charitable gaming center in Thunder Bay, Ontario, Canada, supporting over...
Squirrel Insights
Are Robotics Really Coming to Hospitality?
Robotics in the restaurant industry is no longer the stuff of science fiction. From the kitchen to the dining room, robots are revolutionizing how meals are prepared, served, and even created. This blog post will explore the current state of robotics in restaurants,...
How Restaurants Can Use Loyalty and Reservations to Grow the Brand
In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. Two such powerful tools are loyalty programs and reservation systems. When...
Navigating the Future Plate: 2024 Restaurant and Menu Trends and the Role of Technology
As we settle into 2024, the restaurant industry stands on the cusp of transformative changes, shaped by evolving consumer preferences, sustainability concerns, and a relentless pace of technological innovation. In this article, we delve into the anticipated restaurant...
10 Ways to Make Your Server’s Life Easier
A modern restaurant point of sale (POS) system can significantly improve the efficiency and workflow of a restaurant server, making their daily tasks much easier and more manageable. Here are some of the ways that a modern POS system can help: Streamlined Order Taking...
How AI Can Increase Restaurant Efficiencies and Guest Satisfaction
Lately, Generative AI has been getting a significant amount of coverage in the media and has been at the center of some controversy in its application – the SAG/WGA labor disputes, for instance. Generative AI is a type of artificial intelligence designed to generate...
How Restaurants Should Prioritize Technology Purchases
When a restaurant is considering technology purchases, it's crucial to prioritize investments based on the specific needs and goals of the business. Here's a guideline on how a restaurant can prioritize technology purchases: Understand Business Goals and...
How to Get and Manage Guest Feedback
Acquiring and managing guest feedback is crucial for restaurants to understand customer satisfaction, identify areas for improvement, and maintain a positive reputation. Here are some suggestions for restaurants to effectively acquire and manage guest feedback: ###...
How Third-Party Reservation and Delivery Can Impact Your Restaurant Business
While third-party reservation and food delivery services offer convenience and increased visibility for restaurants, they also have several drawbacks. One significant drawback is the lack of control over the guest data. Here are some drawbacks of relying on...
The Benefits of Mobile POS and Conversational Ordering for Table Service
Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. Here are some of the key advantages: Improved Efficiency: Mobility: Servers can...