Where Seattle’s business district meets world-class service, Crowne Plaza Seattle redefines guest experiences with integrated, cloud-powered solutions. Crowne Plaza Seattle is more than a hotel—it’s a hub for travelers, business professionals, and locals seeking exceptional dining and hospitality. To deliver seamless service across its restaurants and guest touchpoints, the property relies on Squirrel Cloud POS integrated with Opera iP interface, xDine, The Cloud Full Service Edition, and Squirrel Cloud Reporting. Together, these tools empower staff to serve guests efficiently while giving managers the insights they need to run operations profitably.
Seamless Integration Across Hotel Systems
Crowne Plaza Seattle uses the Opera iP interface to connect its property management system (PMS) with Squirrel Cloud POS. This integration ensures:
- Room charge capabilities: Guests can enjoy meals and conveniently post charges to their room.
- Unified guest profiles: Dining preferences and spending patterns sync with hotel records for personalized service.
- Streamlined billing: Eliminates manual reconciliation between restaurant and hotel systems.
The result is a frictionless guest journey—from check-in to check-out.
Modern Dining with xDine
Dining at Crowne Plaza Seattle is powered by xDine, Squirrel’s guest-facing ordering solution. With xDine, guests can:
- Browse menus digitally with rich descriptions and images
- Place orders directly from their table or room
- Enjoy faster service with orders routed instantly to the kitchen
For staff, xDine reduces order errors and frees up time to focus on hospitality. For guests, it means convenience and control over their dining experience.
The Cloud Full Service Edition
Crowne Plaza Seattle leverages The Cloud Full Service Edition of Squirrel POS, designed for complex, multi-outlet operations. Key benefits include:
- Centralized management across restaurants, bars, and lounges
- Scalable architecture to support high-volume service during peak hours
- Cloud accessibility so managers can monitor performance from anywhere
This ensures consistency across outlets while giving leadership the flexibility to adapt quickly to guest demand.
Actionable Insights with Squirrel Cloud Reporting
Behind the scenes, Squirrel Cloud Reporting transforms raw POS data into actionable intelligence. Crowne Plaza Seattle’s managers use these dashboards to:
- Track labor costs and align staffing with guest traffic
- Analyze menu performance with Product Mix reports
- Benchmark sales and efficiency across outlets
- Make real-time decisions to optimize profitability and service quality
Instead of static reports, managers get decision-ready insights they can act on mid-shift—whether it’s adjusting schedules, refining menus, or responding to guest flow.
The Impact: Smarter Operations, Happier Guests
By combining Opera iP, xDine, The Cloud Full Service Edition, and Squirrel Cloud Reporting, Crowne Plaza Seattle achieves:
- Seamless integration between hotel and restaurant systems
- Modern, guest-friendly dining experiences
- Cloud-powered agility for managers and staff
- Data-driven decisions that improve margins and service consistency
For guests, this means smoother stays and memorable dining. For operators, it means confidence in every decision—powered by Squirrel Cloud POS.
Crowne Plaza Seattle is proof that when hospitality meets technology, the result is smarter operations and happier guests.
