Squirrel EasyCare Support
Features Guide and Terms & Conditions
The Squirrel EasyCare Support program is designed to help you get the most out of your Squirrel Point of Sale system and resolve any issues you may encounter at any point.
The guide linked below outlines the features of EasyCare, the self-service options available, and how to engage with Squirrel Support and Customer Success. The guide cover features such as:
- The Squirrel Knowledge Base & Help Center
- The Squirrel Learning Cafe
- Squirrel SmartWatch Application Monitoring
- DataStore Cloud Backups
Additionally the Guide covers how to engage with Support, Professional Services, and Customer Success as well as the different programs available, their response time targets, and their Terms & Conditions.