Squirrel isn’t just a point of sale system. It’s an efficiency engine.
Rob Hood, corporate food & beverage manager at Atlific Hotels says he converted to Squirrel because ‘Squirrel had the expertise in order to service our locations right the way across the country’ Hear More…
As the deadline approached to switch POS systems across Atlific Hotel’s 62 hotel brands and Rob was keen on looking for an organization that was ready to be hands-on during the conversion; an extension of his internal team:
“The biggest benefit is the people that will guide you through the logistics process. The implementation and launch of the system at the property level is seamless. Everything has been thought of and the system is very geared around the operator and that’s probably the most important factor.” — Rob Hood, Corporate Food & Beverage Manager, Atlific Hotels
Nobody knows conversions like Squirrel.
Le Westin, Montreal is a top booked hotel. Their Corporate IT Manager recognizes that as they transitioned to a new POS system, there was no room for any major POS downtime. Hear More…
With multiple food and beverage outlets within Le Westin Hotel, Le Westin corporate IT manager, David Kimmel knows that a strong deployment strategy and live support is what can prevent chaos right at the head, minimizing any impact to the customer experience and front of house execution.
“From a deployment perspective, it was not difficult to make the system work in various food service environments we have here. The actual roll out of the new system was seamless. Everything was programmed, well in advance, it’s comfortable, it’s intuitive, there really were no issue there. The training was very good. The trainers were patient and answered questions and having go-live support on-site, the week of the transition was great too, because there really wasn’t any problem that staff couldn’t handle, and if there was a little bit of trouble, go-live was right there, to help. So I think from their perspective, it’s truly been a seamless transition. “ — David Kimmel, Corporate IT Manager at Le Westin, Montreal
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