Customer Relationship Management
Your goal is to provide an exceptional customer experience — and with Squirrel’s Customer Relationship Management (CRM) tools, doing so just became easier. Squirrel CRM includes modules for Loyalty, Gift Card, and Delivery to give you the data you need to serve your customers better and identify potential marketing opportunities, too. The result? An improved bottom line and a satisfying experience all around!
Loyalty
- Ever wonder who your top spenders are?
- Want to know their favorite items?
- Need some help developing your promotions?
- How about customers you haven’t seen in a while?
Your loyalty program should be more than just a way for customers to collect and redeem rewards points. And with the Squirrel Loyalty module, it can be. Every time you swipe a loyalty card, you gain valuable information that you can use to build long lasting relationships with your customers. Quickly access and use data such as top spenders, popular menu items, or birthdays and anniversarys to help develop your marketing campaigns that ensure your restaurant, bar, or hotel is always top of mind!
Gift Card
- Having trouble managing your paper gift certificates?
- Concerned about gift card fraud?
With the ability to manage your gift cards directly from your Squirrel terminal, you’ll never have to worry about losing a paper gift certificate again. Simplify the tracking and management of your gift cards with the Squirrel Gift Card Module. Fraud is also next to impossible since gift cards don’t have any value until programmed by an authorized employee at the terminal.
Delivery
- Want to speed your home delivery service?
- Need to improve your driver management?
From taking your customer’s order to actual delivery, look no further than the Squirrel Delivery module, which includes new features to help increase your efficiency.
