Implementation Services
This group of Squirrel professionals is dedicated to timely product installations for hospitality industry customers.
Opening a new location is exciting - for most enterprises, it's also a complex, demanding challenge. Squirrel implementation specialists lighten the burden by assisting in selecting and configuring the best possible Squirrel solution, and carrying out a timely, successful installation of your Squirrel system.
At Squirrel, we are seriously committed to doing our part as a member of the opening team - and we've proven our abilities with more than 10,000 Squirrel customers.
Methodology
Every project is carried out according to Squirrel's time-tested, efficient approach to installation:
Requirements Gathering
Squirrel works to understand unique business requirements, in order to help determine optimal Squirrel solutions.
Detailed Analysis
All comprehensive requirements are analyzed in detail to ensure systems and modules are precisely tailored to meet expectations.
Project Planning
A complete breakdown of work structures, roles, responsibilities, timelines and opportunities are detailed in a total project plan.
Product Determination
Squirrel collaborates with the end user to define the specifics: software, hardware, services and training products to meet long-term business needs.
Custom Installation
Once the product solution is defined, Squirrel technicians address the task of building each customized software database.
Product delivery
Squirrel implementation teams ensure delivery of the system according to the timeline and budget specified in the project plan.
End User Training
Training sessions for managers, servers or administrators help maximize user expertise. Learning can take place on site, or at a Certified Squirrel Training Center.
Live Support
If required, live technical support is available.
Quality Assurance
Every hardware and software solution installed benefits from Squirrel's comprehensive quality assurance process.
Project Follow-Up
For every installation, Squirrel implementation managers conduct a post-installation meeting with to ensure success and satisfaction. Custom Database Building is defined and completed at this time.
Custom Database Building
No two restaurant enterprises are identical, and specialized solutions are sometimes required. The Squirrel custom database building team focuses on creating unique solutions, taking advantage of Squirrel's powerful, highly customizable software packages.
For extensive liquor, wine or food menus, the team will tailor an efficient, easy to use database that's perfect for defined needs. The team can also generate attractive point of sale screens to meet individual specifications, incorporating corporate logo and images.
