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January 08, 2002 SUMMARY:

Epson Partners With Squirrel Systems To Provide Best-Of-Breed POS Solution To Hospitality Industry.

FOR IMMEDIATE RELEASE . .

LONG BEACH, January 08, 2002 - Epson, the leading supplier of Point-of-Sale (POS) printing solutions, today announced its OEM partnership with Squirrel Systems, a leading provider of restaurant management systems for independent and chain restaurants. As an authorized Epson Acclaim™ OEM partner, Squirrel will purchase product directly from Epson and is entitled to Epson's advanced technical support, marketing support, educational offerings and support services.

Under the terms of the agreement, Squirrel will resell Epson's best-of-breed TM-U200 series of impact and TM-T88 series of thermal receipt printers. The speed, reliability and intuitive ease-of-use features of Epson POS printers strengthen the Squirrel product line that includes Squirrel for Windows NT® and Squirrel Classic® for Windows NT®. Epson has customized its printer firmware to interpret Squirrel application commands for ESC/POS®-Epson's technology foundation for retail printer interfaces-providing customers with the combined benefits of standard Squirrel features and Epson's advanced printing capabilities. In addition to customized firmware, Epson provides product integration services, enabling Squirrel to rapidly assemble, package and ship systems to its large dealer network in both the US and Canada.

Squirrel forged this strategic partnership because Epson's customer-driven approach, high quality product standards and leadership position in the hospitality industry parallel Squirrel's business strategy. According to Barry Logan, president of Squirrel Systems, "Partnering with Epson helps us meet our high product quality and reliability standards, assisting us in delivering on our unique seven-year terminal guarantee and provide the ultimate best-of-breed solution for the hospitality industry."


"Our strategic partnership with Squirrel Systems demonstrates Epson's focus on value-added solutions, not just on faster printing at the Point-of-Sale. This partnership is a testament to Epson's ability to deliver personalized services and support programs that solve problems for Squirrel customers," said Bud Weist, Director of Sales and Marketing, Epson System Device Group.

As an Epson Acclaim OEM partner, Squirrel gains the benefits of Epson's Acclaim strategic partners program, including Epson's responsive technical support service and comprehensive web-based education. Epson provides Squirrel developers with easy access to high-level technical support with single-point accountability.

About Epson

Epson offers an extensive array of POS printers and transaction terminals for the retail, hospitality, supermarket and banking markets. Founded in 1975, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. Epson America, Inc. is headquartered in Long Beach, California.

About Squirrel Systems

Squirrel Systems is a leading total solutions provider of management systems for independent and chain establishments, including restaurants and food and beverage operations in hotels, resorts and clubs. Headquartered in Vancouver , Squirrel Systems and Squirrel Systems Canada are privately held companies. In its 15 years of profitable operation Squirrel has earned a reputation for innovation and excellence by meeting and exceeding the needs of over 10,000 customers with 50,000 installed Squirrel workstations. As the first company to introduce touch-screen ordering into the restaurant market, it has a long track record as an innovator. To learn more about Squirrel, visit www.Squirrelsystems.com.

MEDIA CONTACTS

Linda Gillis
Director, Marketing
Squirrel Systems
Tel: 604.412.3300
Email: lgillis@Squirrelsystems.com

Christy Caplan

The Stephenz Group
Tel: 408.882.4658
Email: ccaplan@stephenz.com

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