Squirrel Systems, a leading provider of hospitality point of sale solutions, has implemented the latest version of its CRM Delivery module into one of Vancouver's finest quick casual Italian eateries - Presto Cucina.
This newest version of Squirrel CRM (2.0) has many new features but most notably the addition of Microsoft SQL as the database enables the updated back office to provide dashboards, easy viewing of customer transactions and drill-down to individual customer and item level detail. The new version significantly streamlines setup and configuration of modules. An integral part of Squirrel's Guest Experience Management initiative, CRM Delivery is fully integrated with Squirrel's Loyalty and Gift Card modules (2.0 releases pending) along with Squirrel's Reservation & Waitlist and Table Management.
"Presto Cucina is an extremely popular Italian concept in Vancouver's Lower Mainland area," said Linda Gillis, Director of Marketing for Squirrel Systems. "Many restaurant guests are looking for high quality Italian meals but do not have the time to dine in. Squirrel's Delivery module provides Squirrel customers like Presto Cucina the ability to service both curb-side/take-out and home delivery with ease. According to the National Restaurant Association statistics curb-side takeout and delivery for quick casual dining establishments are increasing dramatically. Restaurant guests often have hectic schedules but still want a higher quality experience than offered by fast food providers."
"SquirrelOne is easy to use and very flexible," said Ms. Debbie Martin Del Campo, Concept Leader of Presto Cucina. "As we expand our offerings Squirrel is there to provide us with the tools and training to get the job done. Improving our guests' dining experience with tools that make the Take-Out & Delivery process as seamless as dining-in is a key objective for our business and one that we're achieving through our work with Squirrel Systems."
Since the spring of 2002, guests have been enjoying the culinary delights of Presto Cucina with gusto, generous servings, and above all, the beckoning smell of fresh garlic.
Presto Cucina is described as "Italian Casual," offering the best of Rustic Pizzas, Presto Pastas and Salads in a cooked to order, quick service style. This innovative service style allows restaurant guests to control how much time they commit to lunch or dinner.
Averaging between 60 and 80 seats, the restaurants have a decidedly Mediterranean feel, with lots of touches that make it distinctively different. There are walls of natural brick, Portugese cork tiled floors, natural wood tones and warm lighting, with whimsical art that reinforces the Italian theme. The kitchen, where cooks deliver on Presto's hurry-up promise, is open to view. Learn more about Presto Cucina at www.prestocucina.ca.